Difficult Conversations

Difficult Conversations

Difficult conversations – one golden rule + 6 top tips Does anyone really like conflict or confrontation? Yes / No Having difficult conversations can be nerve-wracking and potentially damage relationships … wonder if you agree. Yes / No Want to sail through the...

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Communication do & don’ts

Communication do & don’ts

COMMUNICATION - verbal and non-verbal interactions 9 Do’s and 6 Dont’s We all desperately want to get it right. To ace our communications effectively. To have everyone completely understand what we think we said AND of course what we intended to say AND absolutely to...

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Team communications

Team communications

TEAM COMMUNICATIONS – see me, see you, see us – if you have a behavioural preference profile use that information What should others do to communicate with you effectively and what shouldn’t they do? How can you effectively use what you want others to do when they...

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